CRM & Follow-Up Automation That Keeps Leads Moving.

Keep customer inquiries organized, follow up consistently, and give your team a clear next step—from first contact to a booked appointment.

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Business owner reviewing a CRM pipeline on a laptop beside a smartphone.

Respond while the lead is still interested.

A new inquiry needs a timely response and a clear next step. Redactco connects your contact records, follow-up messages, and reminders so your team can respond consistently and keep track of each opportunity.

Faster Response

Acknowledge new inquiries automatically and notify your team so someone can respond with the right next step.

Consistent Follow-Up

Use planned messages and reminders to keep follow-up consistent, with automation adjusted when a prospect replies or books.

Fewer Forgotten Leads

Keep contact details, conversation history, and follow-up tasks together so your team can see which leads need attention.

The automated journey.

Inquiry

A prospect submits your form with their contact details and what they need.

Instant Reply

An automatic acknowledgment confirms receipt and explains the next step.

Pipeline

The inquiry appears in your CRM so your team can track its progress.

Booking

The prospect chooses an available appointment time through your booking link.

Reminder

Scheduled reminders help the prospect and your team prepare for the appointment.

Person reviewing an appointment calendar on a laptop with a smartphone beside it.

What we configure

  • Contact fields: Collect the information your team needs about each inquiry.
  • Tags: Organize contacts by source, service interest, and status.
  • Pipeline stages: Track each opportunity from new inquiry to booked call and client.
  • Workflows: Automate acknowledgments, follow-up tasks, and reminders.
  • Message templates: Prepare consistent email and text messages for your team.
  • Booking calendar: Let prospects choose an available appointment time.
  • Internal notifications: Alert the right team member when a lead arrives or books.





Text and email compliance matters.

Redactco configures follow-up for people who have requested information or provided the appropriate permission to receive messages. Your business must provide suitable consent records and contact lists. We do not send unsolicited bulk messages. Workflows should respect opt-outs and give your team control over when automated messages stop.

Frequently asked questions

We start by reviewing your existing CRM and how your team uses it. If it supports the connections and automation you need, we may be able to work with it. If a change is needed, we explain the options, costs, and migration steps before recommending a move.

We can configure inquiry acknowledgments, follow-up emails, task reminders, booking confirmations, and internal notifications. Text messages depend on appropriate consent and messaging setup. We tailor the sequence to your business and configure when it should stop or hand the conversation to your team.

We configure workflows to stop or change the relevant follow-up sequence when a prospect replies, books an appointment, or opts out. Your team can then handle the conversation personally. We test these conditions before launch to help prevent unnecessary or duplicate messages.

Pricing depends on your current CRM, the workflows you need, and the amount of setup or migration involved. After your Free Growth System Audit, we recommend a scope of work and provide a clear quote. We explain any ongoing software, email, or text-message charges separately so you know what to expect.

Setup time depends on your existing tools, the workflows required, and whether contact migration or messaging approvals are needed. After the audit, we provide an estimated timeline based on your project. We test the forms, notifications, booking steps, and follow-up rules before launch.

Ready to keep your leads moving?

Request your Free Growth System Audit to find gaps in your lead tracking and follow-up—and see what Redactco recommends improving first.

Get a Free Growth System Audit